g111 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the company operating the g111 platform and the user. By using our services through the g111 website, mobile version, or any other channel, you are considered to have agreed to these Terms.

g111 is an online gaming and betting platform that provides various casino games, sports betting, and other gaming services for users in Bangladesh. This platform operates entirely in Bengali and supports Bangladeshi payment methods.

g111 reserves the right to change these Terms at any time. Registered users will be notified of significant changes. Continued use of the platform after any change means you have agreed to the revised Terms.

2.1 Age and Legal Eligibility

To register with g111 and use its services, you must meet the following conditions:

• You must be at least 21 years of age (for 21+ only).
• You must be legally entitled to use online gaming services.
• You must have a valid banking or mobile financial service (bKash, Nagad, Rocket, Upay) account in your own name.
• You must provide honest and accurate information.

2.2 Registration Process

At the time of registration, you must provide your real name, date of birth, contact details, and payment information. Providing false or misleading information will result in immediate account closure and the balance may be forfeited.

Each individual may hold only one account on g111. If multiple accounts belonging to the same person are found, all accounts will be closed.

3.1 Account Security

You are fully responsible for the security of your g111 account. Keep your login details (username and password) confidential and do not share them with any third party.

• Use a strong password and change it regularly.
• Always log out after using a public or shared device.
• If you suspect unauthorized access to your account, contact support immediately.
• Allowing anyone else to use your account is strictly prohibited.

3.2 Identity Verification (KYC)

g111 reserves the right to verify a user's identity at any time. Upon receiving a verification request, the required documents must be submitted within the specified time. Failure to submit documents within the given time may result in the account being temporarily suspended.

4.1 Deposit Rules

The following conditions apply when depositing funds into g111:

• Minimum deposit amount: ৳500 (the same for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Deposits into the account must be made from a payment method registered in your own name.
• Deposits using a third party's payment method are not accepted.

4.2 Withdrawal Rules

The following conditions must be followed for withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawal processing generally takes between 10 and 45 minutes.
• A withdrawal request cannot be cancelled once it is being processed.
• All active bonus wagering requirements must be met before a withdrawal can be made.

5.1 Welcome Bonus

New members at g111 will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳15,000. The following conditions apply to receive this bonus:

• The bonus applies to the first deposit only.
• Bonus wagering requirement: you must wager 15 times the original bonus amount.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• Contact g111 live chat to claim the bonus.

5.2 General Bonus Terms

The following general terms apply to all bonuses and promotional offers:

• Each bonus has a specific validity period; unused bonuses will be cancelled once the period expires.
• g111 reserves the right to cancel a bonus if bonus abuse is suspected.
• Claiming bonuses using multiple accounts is strictly prohibited.
• VIP program members will receive special cashback benefits according to their tier.

5.3 VIP Program

The g111 VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits by tier are as follows:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.

You can advance to a higher tier based on your gaming activity and platform engagement. Contact live support for more details on VIP benefits.

The following rules apply to all users when playing on the g111 platform:

6.1 Fair Play Policy

• g111 uses certified fair play technology to ensure fairness and transparency across all games.
• Any form of fraud, manipulation, or software exploitation is strictly prohibited and subject to penalties.
• If you have any complaint about a game result, please report it via 24/7 live chat.

6.2 Technical Errors

If a game is interrupted or shows an abnormal result due to a technical error, g111 reserves the right to cancel that round and refund the bet amount. g111 is not obligated to pay abnormal winnings displayed as a result of a technical error.

6.3 Game Cancellation

g111 reserves the right to cancel a game or bet in the following circumstances:

• System error or data feed issues.
• Evidence of fraud or manipulation.
• Unusual activity in a sports event.
• Clear violation of the Terms.

The following activities are strictly prohibited on the g111 platform:

• Creating or operating multiple accounts.
• Registering using another person's identity.
• Playing games using bots, automated software, or artificial intelligence.
• Colluding with others for the purpose of bonus abuse.
• Money laundering or transactions involving illegal funds.
• Threatening, harassing, or behaving improperly toward other users.
• Attempting to breach the platform's security systems.

g111 always strives to provide uninterrupted and secure service. However, g111's liability is limited in the following cases:

• If gameplay is disrupted due to loss of internet connection.
• Due to delays or errors on the part of a third-party payment provider.
• If the service is temporarily unavailable due to unforeseen technical issues.
• If the account is damaged due to the user's own negligence.
• If data is lost as a result of third-party activity.

g111 is never liable for financial losses incurred by a user as a result of gambling. The player places bets of their own free will and bears full responsibility for those decisions.

g111 gives the highest priority to the protection of your personal information. We keep all your data secure using industry-standard SSL encryption.

9.1 Data Collection and Use

• Information provided during registration and transactions is used solely for the purpose of delivering services.
• Your information is not sold or shared with third parties.
• Information may be disclosed to authorities where required to meet legal obligations.

For our full privacy policy, please visit our Privacy Policy page.

10.1 Closure at User Request

You may request to close your account at any time via live chat or email. Before closing, please withdraw any withdrawable balance remaining in your account. Bonus balances cannot be withdrawn if the wagering requirement has not been met.

10.2 Closure by g111

g111 may close an account without prior notice in the following circumstances:

• Serious breach of the terms and conditions.
• Evidence of fraud or manipulation.
• Participation in prohibited activities.
• Failure to complete identity verification.
• Suspicious financial activity.

If an account is closed due to a breach of the terms and conditions, the bonus balance may be forfeited and, depending on the circumstances, the actual deposited funds may not be returned either.

g111 places the highest importance on responsible gaming. We believe that gaming should be for entertainment purposes, and it should never be a cause of financial hardship.

• Set a betting limit for yourself and stick to it.
• Do not place more bets to try to recover lost money.
• Do not play while under the influence of alcohol or any substance.
• If you feel that gaming is having a negative impact on your life, seek help.

If you feel that your gaming habits are becoming problematic, please contact our support team. We can provide a temporary break or self-exclusion facility on your account.

For more information, please visit our Responsible Gaming page.

g111 reserves the right to amend, change, or update these terms and conditions at any time as needed. In the case of significant changes, registered users will be notified by email or through the platform.

If you continue to use the platform after the date of a change, you will be considered to have agreed to the revised terms and conditions. Therefore, you should visit this page regularly.

Dispute Resolution

In the event of any dispute between g111 and a user, an attempt will first be made to resolve it through our support team. If it cannot be resolved through support, both parties will pursue the path of mediation together. g111 always strives to resolve all disputes in a fair and transparent manner.